First Virtual Hospital
for the MENA Region
MedFlow connects a global network of volunteer doctors to support on-the-ground healthcare facilities under crisis. It empowers online triage management, telehealth, and prescription management to optimize urgent treatment, giving displaced civilians control over their medical histories and ensuring physicians have the autonomy to provide informed care — no matter where they are.
0+
Onboarded Physicians
0+
Specialties Offered
0
Countries of Interest
How it Works:
Patients
Patients sign up via messaging our telegram bot or a member of our staff can add them in.
Triage Coordinators
Triage coordinators oversea the patients after intake forms are processed and assign patients a doctor speciality based on the chief concern provided.
Doctors
Doctors then view patients whom match their location, language, and specialty.
Patient Order of Operations:
To begin, patients message the bot /start
and the bot will prompt them for their language
Once the patient language is provided the bot responds with a individualized intake URL;
and the patient is saved in our database, however, their will be no info attached to the patient until they complete the intake URL
Triage coordinator analyze patient information provided.
To match patients with doctors in the correct medical specialty based on the patient-provided doctor-gender preferences, language spoken, and location.
Doctors will see a modular spreadsheet individualized to them with patient's that match their specialty / language / locations
Doctors select patients and once selected the patient is not viewable by other doctors
Doctors can speak with the patient through the Telegram Bot and prescribe medications
Patients and Dcotors can exchange voice notes and photo's. Doctors can send Rx orders to patients with individualized QR codes that patients can take to pharmacies to fulfill their order.
Pharmacists scan the QR codes on the Doctor Provided Rx Orders
They enter in their contact information and if they provided the full perscription, some of it, and if it was completed the Rx Order will no longer be accessible to scan again till the Doctor provides a new script
Key Features
- Multilingual support for broader accessibility
- Secure handling of patient information
- Efficient triage system for prompt care
- Remote consultations with qualified doctors
Our streamlined process ensures that patients receive appropriate care efficiently, bridging geographical gaps in healthcare access.
Available functionality for Doctors:
Once a patient is directed to a doctors specialization, our platform offers:
View Patient Info
Access comprehensive patient information
Schedule Lab Visits
Easily manage and schedule laboratory appointments
Take Patient Notes
Record detailed medical notes for each patient
Image Gallery
Maintain a dedicated image gallery for each patient
Prescription Management
Generate and manage drug prescription paperwork